How to order

Ordering is simple and safe:

1. To add the goods you want to the order form, click on "Click to add to your basket".
2. You can modify the number of items on your basket. If you want to move an item already in basket, just press 0 and update. If you want to add other items on the basket, just click "Back to the catalog" to continue your shopping.
3. When your shopping is satisfying, just press "Order Form".
4. For already customers, if you have saved your customer code in your computer after your fist order, just insert it and your personal informationwill be automatically retrieved.
5. Select the type of credit card you want to use for payment and then click on "confirm your order".
6. You can still change the quantities of goods ar reservations. As usual press "0" to move out of the basket. Then "Confirm your order". If you made a mistake, it is enough to click on "clear all my order data" and start all over again.
7. In the order form, fill the area for personal billing details. If you want to send the products to somebody else, please fill also the requested shipping form.
8. For every message or detail, please use the Communication Area of the form or write us to help@waf.it.
9. You can use the order transmission system you prefer:
   • on line order: this method, using cryptographed transmission, ensures privacy of your credit card information. Just fill in your credit card information and press "On line order" at the end of the page.
   • off line order: this is the more traditional method of ordering. Select the button "Press here to get faxable order form" and print the order form using your browser. On the printed ORDER FORM write your credit card details and sign it [don't forget to include the expiration date and CVV2 security code]. Send the completed ORDER FORM including your credit card information via fax (+39 0574 401744). Using this method, your credit card information will appear only on the fax form. Weekend a Firenze will deliver goods when the fax arrives.

Both these methods are safe.

For any questions, please mail us: our customer service department will be pleased to help you. Your comments will help us to serve you better.
All the information you provide is strictly confidential.

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Shipment methods

Goods are shiped via Mail of Italian post Service, by either:

• Prioritary Mail: if your package enters in the size 25 x 5 x 35,5 cm and weights maximum 2 kg. You goods should arrive between 4 and 10 days after we send you the confirmation of delivery mail.
• International Ordinary Pack: if your order exceeds Prioritary Mail requirements. Delivery times may vary depending on delivery country.

Payment information

We accept payment with the following credit cards: VISA, MASTERCARD - EUROCARD, AMERICAN EXPRESS, DINERS, JCB. You will be charged in EURO, the equivalent in your local currency will be calculated directly by your bank.

Special for retailers

Weekend a Firenze also sells to retailers: for informations on prices and terms of sale, just send us the following information via e-mail:

• which items you wish to order
• approximate quantity of each each item you wish to order

Price terms will be quoted to you within 24 hours.